My capture is hard to read
Include the whole prompt and any diagrams. Increase the page zoom if needed, then capture a new area. Review the preview before choosing Solve.
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Common questions
My solve failed
A processing failure uses no credits. Check the connection and retry. A successful retry costs 1 credit, like any successfully processed image.
No question was found
A successfully processed image uses 1 credit even when no question is found. Capture a clear question before submitting another image.
My answer isn’t in History
If saving failed, the answer is still available in the current panel. Copy it before leaving. Regenerate is a new paid solve, not a save retry. History keeps the latest 50 results.
I’m out of credits
Free includes 20 credits/month with concise explanations. Pro includes 1,000 credits/month with more detailed, step-by-step explanations. Credits reset monthly with no rollover; your panel shows your reset date.
An answer looks incorrect
Compare the explanation with your course material, substitute the result, and check each step. AI can misread images and make reasoning mistakes.
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